MEGAFAQ

I see you are based in Christchurch. My business operates from Auckland. How can we do business?

Several existing MegaSolutions clients are based in cities outside Christchurch and even New Zealand. As long as you are comfortable liaising by email, phone or fax there really is no reason we can't do business together.

Depending on the circumstances, email is often the most efficient means of communication. One recent website project for a client whose offices is in Australia was built entirely around email discussions.

And don’t forget - there's always the phone! Call us free on 0800 755 377.

How much does it cost to create a website?

Have a look at our different packages here. If what you require does not fit into any of the packages contact us with your requirements or click here for a no-obligation quote.

How difficult are the packages to use?

Not difficult at all. We've designed everything to be simple and intuitive to use. If you can use a word processor you shouldn't have any trouble.

How do you accept payment?

We accept direct credit, cheque and credit cards (Visa and MasterCard).

What ongoing costs are typically involved with having a Website?

There are no any ongoing costs, should you choose any of our Website or eCommerce package! All is covered by the monthly fee. Isn’t it great!

What do I need to supply for my Website design?

Every Web design company works differently. Some companies may ask you to supply every element of your Web site before they begin work, others may have additional services to help you put all the pieces together. If you need help, ask them – if they do not offer the service you need, they may know someone who does.

At MegaSolutions for example, we ask clients to supply logos, publication ready text and images, but we also offer optional services to assist with Web writing and image finding.

How soon can you start?

We usually schedule projects upon receipt of the signed contract. Your content will also need to be ready by the dates agreed upon within our contract. If you have all your content and materials ready now, we'll work out our schedule to get started as soon as possible.

How long will it take to have my web site created?

What usually takes the longest is gathering the necessary information. Once we have the material we need, it goes quickly. Most of our Website and eCommerce packages are up within 10 days. Sites which require a database or extensive programming can take up to three months to complete.

Can I see the design while my website is under development?

Yes. Once the design for the main page has been completed it will be uploaded to our server for your approval. After approval the rest of website will be developed. During the development of your site all updates will be placed on the Internet under a temporary address entered via login & password allowing you to view the progress of your website and provide suggestions and comments as the site is being developed.

I already own a domain name; will you be able to use this domain name if you develop a new website for me?

Yes. We will ask you to show us the domain name records and we can help organise moving the domain name from its current host to the website host.

Who actually owns my web site?

When we register your domain, the person you designate will be listed as the administrative and billing contact. You are the owner of your web site.

Can I maintain my web site myself?

All our Website and eCommerce packages come with a content management system. A content management system or CMS is basically an online tool to help you organise and manage your website content. It's like a word processor and filing system in one.

What browser and/or other software do I need to update my website?

We recommend Internet Explorer 6 and above (click here for free downloads for Internet Explorer 7), but our content management software is compliant with Firefox, Opera, Mozilla and Safari as well. You do not need any additional software.

What if I don't have time or have difficulties to update my website myself?

Should you find you simply don't have the time to make the changes yourself, we can offer a cost effective web maintenance plan and experienced staff to help you with your content management.

Will my web site show in the first listings on the search engines?

When we build your web site we use basic search engine optimisation techniques to get your business name the best ranking we can, without spending hours doing so. We focus on your business name because that is how most of your customers are likely to find you initially.

Search engines try to return the best content they can find for the keyword phrase that is being searched, so to deliver the best content (and get a top ranking) you generally need to focus one page (or more) on each keyword phrase you want a good ranking for.

See our Search Engine Optimisation for more information on how to get your site a great ranking.

How can I keep track of the traffic at my web site?

If we design your website it will be hosted by us, and you will have access to statistics that will tell you how many visitors you have had, what time they visited, what part of the world they are from, how long they spent, which of your pages they viewed, etc. This is a service that is essential to promote and build a successful web site.

See our Analytic & Reporting for more information on how you can monitor visits to your website.

What's E-Commerce?

E-Commerce simply means Electronic Commerce. E-Commerce gives you the ability to accept payment over the Internet, by either credit card or electronic checks. Through E-commerce, you can sell products or services instantly to anyone in the world without having to constantly monitor your website. If you are thinking of taking the step into online retail, then take advantage of our E-Commerce packages.

Can I get print design done with MegaSolutions?

Yes. MegaSolutions can deliver a coordinated solution that covers both your offline and online marketing material, ensuring your message is presented as consistently as possible. Along with website design, we do logos, business cards and letterhead design. We can also design your brochures, illustrations, flyers and any other printing your business may require.

Will you help me choose which logo design concept is best?

Yes, our designers will be more than to guide you. We realise getting the right logo design is important to the success of your business.

I don’t like any of the initial concepts will I be charged?

No - If you don’t like any of our initial logo design concepts there is no charge. Click here for more information.

Will my logo be unique?

Yes, every logo is designed from the scratch up by our graphic designers.

Who owns the copyright for work done for me?

Copyright is yours upon receipt of final payment. We do, however, retain the right to use any work for self-promotional purposes.

How will I receive my design project once it is finished?

A finished project is yours upon receipt of final payment. We will supply the electronic files to you via e-mail. We can courier all final design files on CD-Rom to you for $29 + GST (highly recommended).

What design software can you work with?

  • Adobe Illustrator CS2
  • Adobe Photoshop CS2
  • Adobe Fireworks
  • Adobe Acrobat 7.0 Professional
  • Corel Draw 13
  • Macromedia Flash 8
  • Microsoft Office Suite

Please call us 0800 755 337 or Contact us if you are unsure if we can work with a particular file type.

More questions?

If you have any further questions or queries not covered by our FAQ, please Contact us or call us on 0800 755 377

Call 0800 755 337 for a no-obligation chat and find out if we are the specialists you need